Privacy Policy

Information We Collect

We collect information that you provide directly to us, information we gather automatically when you use our services, and information from third-party sources. The categories of information we collect include:

Account information such as your name, email address, password, and billing details when you register or subscribe.
Profile and content information you choose to add, including uploaded files, catalog entries, and preferences.
Usage data such as pages visited, features used, search queries, and interaction timestamps.
Device and technical information including IP address, browser type, operating system, and device identifiers.
Communications you send to us, including support requests, feedback, and survey responses.

How We Use Your Information

We use the information we collect to operate, maintain, and improve our services. Specifically, we use your information to:

Provide, personalize, and improve Catawiz and the features within it.
Process payments, manage subscriptions, and send transactional notifications.
Communicate with you about product updates, security alerts, and customer support requests.
Monitor and analyze trends, usage, and activity to enhance user experience.
Detect, investigate, and prevent fraudulent transactions, abuse, or other unauthorized activity.
Comply with legal obligations and enforce our terms and policies.

Cookies and Tracking Technologies

We use cookies, web beacons, local storage, and similar technologies to recognize you, remember your preferences, understand how our services are used, and improve performance. You can configure your browser to refuse cookies or alert you when cookies are being sent, though some parts of our services may not function properly without them.

We also use analytics services that may set their own cookies to help us understand how visitors interact with Catawiz. These third parties are contractually limited in how they may use the data they collect.

We do not sell your personal information. We share information only in the limited circumstances described below:

With trusted service providers who process information on our behalf, such as hosting, payment processing, customer support, and analytics providers, under written agreements that protect your data.
With other users when you choose to share content or collaborate within the product.
To comply with applicable law, regulation, legal process, or enforceable governmental request.
To protect the rights, property, or safety of Catawiz, our users, or the public.
In connection with a merger, acquisition, financing, or sale of assets, with notice to affected users where required.

Data Retention

We retain your information for as long as your account is active or as needed to provide the services. We may retain certain information after account closure to comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements. When information is no longer required, we will delete or anonymize it in a secure manner.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to certain exceptions.
Receive a portable copy of your information in a structured, machine-readable format.
Object to or restrict certain processing activities, including direct marketing.
Withdraw consent at any time where processing is based on consent.

You can exercise many of these rights directly from your account settings, or by contacting us using the details provided below.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction. No method of transmission over the Internet or electronic storage is completely secure, however, so we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

International Data Transfers

Catawiz operates globally, and your information may be transferred to, stored, and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your jurisdiction. Where required, we put in place appropriate safeguards to ensure that your information remains protected.

Children's Privacy

Catawiz is not directed to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction), and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without verified parental consent, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other factors. When we make material changes, we will update the date at the top of this page and notify you through the service or by email where appropriate. Your continued use of Catawiz after the changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this document, please reach out to us at info@catawiz.com.